1. What is included in the SystemHOST Service?

SystemHOST is a complete I.T. managed service, that includes every single I.T. requirement for your business, including hardware, software, a service desk for support, field service engineers, software licencing and business continuity.

2. What is a hosted service?

A hosted service is where all your servers, applications and data are located in a secure data centre, which has been designed specifically to house servers in a very secure and dedicated environment.

3. Sounds great but expensive!

SystemHOST is a cost effective managed service that is priced per user per month and starts at £40. Please click here for more information about pricing

4. How are you different from other I.T. companies?

SystemHOST takes the time to understand what makes your business tick and designs the delivery of I.T. for your specific needs.

5. I already have a support contract with another I.T. company

That's fine, our relationships are built over time and so when you next come to review your I.T. let one of our Business Consultants come and discuss your needs.

6. I have recently purchased new hardware for my business

SystemHOST enhances and incorporates our clients' existing infrastructure.

7. I need to replace my server and PC's, how can SystemHOST help?

We would advise anyone in this position to stop and think about their I.T. strategy before commiting to any I.T. spend as this may be unnecessary. Speak to one of our Business Consultants who can help you plan the best strategy for your business.

8. I have multiple offices so my I.T. is not straightforward

SystemHOST brings huge benefits to organisations with more than one office, as we centralise data and applications removing the need for complex data replication and costly systems at each site.

9. My business is expanding, and I need assistance with my I.T. strategy

We work in partnership with our clients to develop their I.T. strategy enabling the service to flex when their business expands. The result is no business downtime and predictable I.T. cost.

10. But I already have an I.T. manager?

The SystemHOST service removes the day to day I.T. tasks enabling the I.T. manager to develop the business I.T. strategy.

11. What about my bespoke applications and software?

SystemHOST is built on proven technology and software allowing us to deliver all bespoke applications. Before implementing SystemHOST for our clients we undertake a full system compatibility test to make sure that everything works as it should.

12. How can SystemHOST help with my remote and mobile workers?

The centralised delivery of the SystemHOST service allows your remote workers to have secure access to all your business applications and data from anywhere 24x7 and fully supports Blackberry and Windows mobile working.

13. How is my data backed up?

SystemHOST perform a full backup of your data every night with an instant online recovery system. Backup tapes are stored at a secure facility as part of a seven year retention cycle.

14. What level of support does SystemHOST provide?

SystemHOST provides a service desk and field service engineers to ITIL best practices and industry standard Service Level Agreements.

15. How do I know if my data is secure?

The SystemHOST service is certified to SO27001:2005 which is the 'de facto' standard for information security, this certification demonstrates how seriously we take the security of our clients data.

16. Do SystemHOST offer Business Continuity and Distaster Recovery services?

SystemHOST includes a level of Business Continuity and can help you develop and test a full Business Continuity and Disaster Recovery plan.